Terms & Conditions

Thank you for accessing the Edinburgh Gin website, part of Ian Macleod Distillers Limited. These Terms and Conditions shall apply to You (the user) whilst accessing the Edinburgh Gin website (the ‘Site’) and its related channels. This Site is operated for the purpose of promoting alcoholic beverages.

Acceptance of Use

Users of this site are bound to the terms and conditions detailed below. By accessing the Site, You should be:

  1. Of legal age for purchasing and consuming alcoholic beverages in accordance with the regulations of your country of residence.
  2. In a country which permits the promotion and consumption of alcoholic beverages.
  3. Aware of how to consume alcohol responsibly.
  4. By placing an order through our site you warrant that the recipient of the order is of lawful age. If you are buying Products as a gift, the recipient must also be of a lawful age. This is the responsibility of the purchaser.
  5. Aware that you are purchasing alcohol and any order placed is an acceptance of our terms to take full responsibility for whoever accepts the delivery at provided delivery address.

For more information relating to responsible alcohol consumption please refer to www.drinkaware.co.uk

If You do not wish to be bound by the terms and conditions detailed, You should not use Edinburgh Gin Site.

User Behaviour

You, the user, should make use of the Site in accordance with the following conditions:

  1. You may not in any way, shape or form act on behalf of Edinburgh Gin or affiliated groups/ individuals.
  2. You will not copy, download, reproduce, republish, frame, broadcast, transmit in any manner whatsoever, any material on the Site except as is strictly necessary for your own personal, non-commercial, home use unless otherwise agreed in writing with Edinburgh Gin.
  3. You will not express opinions on the Site or related channels that are crude, racist, sexist, vulgar or otherwise offensive.
  4. When participating in competitions or promotions from the Site or related channels you will ensure to abide by any specific rules set.
  5. You will refrain from infringing or disrupting the Site from functioning, exposing it to viruses or spams, breaching security or conducting any illegal activity which is likely to violate the rights Edinburgh Gin.
  6. You will refrain from sending content from the Site to persons under the legal alcohol consumption/purchasing age.

Where relevant, we reserve the right, but not the obligation, to monitor use of the Site and to remove any content which, in our sole discretion, may be offensive, illegal or otherwise questionable in any way or in breach of the terms and conditions.

Disclaimer

The information contained on the Site may include views and opinions which, unless expressly states otherwise, are not those of Edinburgh Gin.

Users should access the Edinburgh Gin Site at their own risk.

Liability/Warranty

Whilst we aim to ensure that the content on the Site is correct Edinburgh Gin cannot give any warranty as to the accuracy or completeness of the Site. Nor can Edinburgh Gin guarantee that the Site will operate error-free, uninterrupted or free from any so-called computer viruses. The Site and its content are provided ‘as is’. Edinburgh Gin do not accept responsibility for any loss or damage You may encounter as a consequence of placing trust in the information found on the Site. Appropriate research should be taken by the user before placing reliance upon the content found on the Site. Any reliance placed on information found on the Site should be done at the users own risk.

Third Party Sites

Edinburgh Gin have no control of, accept no responsibility for and do not endorse any content found within third party sites which may be linked to Edinburgh Gin Site. Links to these sites are to ease access for the user. Any reliance placed on information found on third party sites should be done at the user’s own risk.

Returns and Refunds

For more information on our refunds and returns policy please click here.

Privacy

By providing personal information to Edinburgh Gin you consent to this information being used for purposes detailed in the Privacy Policy of the Site. Where possible, we shall comply with all applicable UK data protection legislation. If at any time your details change or you would like us to cease from using your information for the purposes mentioned in the Privacy Policy please contact us at info@ianmacleod.com.

Competitions

Should Ian Macleod Distillers Limited or one of its sub-brands run a competition the following terms and conditions apply:

  1. By entering our competitions, you confirm that you are of legal drinking age in your country of residence.
  2. Employees of the Promoter, their families and anyone professionally involved with these competitions are excluded from participating.
  3. You may only enter once.
  4. The competition will terminate at midnight (GMT) on the date set unless otherwise specified.
  5. Any competition entry containing individuals Edinburgh Gin consider to be under 18 will be excluded from the competition and Edinburgh Gin reserves the right to hide or remove this content from any of their digital channels.
  6. Edinburgh Gin reserve the right to exclude competition entries they deem to be illegal, explicit, abusive or offensive in any way and hide or remove this content from any of their digital channel.
  7. Edinburgh Gin reserve the right to exclude competition entries that appear to encourage irresponsible drinking or behaviour and hide or remove this content from any of their digital channel.
  8. Edinburgh Gin reserve the right to hide or remove content from any of their digital channels that contains references to competitors of Edinburgh Gin or any third party logos or trademarks.

Competitions - The Prize

  • There will be no cash or other alternative to the prize offered unless the winner is in a country we cannot ship alcohol to and the prize is alcohol. In this instance, the winner will receive an alternative prize of equivalent value to that of the prize stated. Prizes are not transferable.
  • Dependent on the competition, prizes containing alcohol may only be shipped to certain countries due to import restrictions. See Delivery for more details.
  • If the prize is tour based, travel and accommodation expenses are not included in the offering.

Competitions - Winner Selection

  • Winners will be chosen at random by an independent adjudicator.
  • The winners will be notified via email after each competition has ended.
  • The judges’ decision is final. No correspondence will be entered into.
  • Some competitions may be specific to registered Edinburgh Gin users. Under these circumstances, if a competition entry is received by an individual who is not a registered user the entry will not be counted as valid.

Data Collected/Usage

  1. Data and/or files submitted on Edinburgh Gin.com will be retained for the purposes of administering competition winners.
  2. Competition entrant’s consent to the Promoter's use and processing of the entrant's personal data/files in connection with the competition.
  3. The Promoter may use such details to let the entrant know about other products, services and promotions which they think may be of interest to the entrant.
  4. Participants consent to their submitted data/files being used for Marketing purposes by the Promoter but may opt out at any time by emailing info@ianmacleod.com.
  5. If submitting a story, photo or video as part of a competition, the participant agrees to Ian Macleod Distillers (or one of their brands) making use of this content within online promotional channels such as websites and social media pages.
  6. Participants may opt out of receiving further emails from Ian Macleod Distillers Ltd, any of their brands or from 3rd parties and may request their details be removed from the database by emailing info@ianmacleod.com.

Special Offer Codes

  1. Customers may only redeem offer codes for one transaction.
  2. Offer codes may not be used in conjunction with any other offer.
  3. All offers are inclusive of VAT and exclusive of shipping charges.

The Promoter reserves the right to withdraw, amend or temporarily suspend the competitions at its absolute discretion, provided that it shall not exercise this right unreasonably. In all matters regarding these competitions, the decision of the Promoter will be final and binding. By entering competitions run by Ian Macleod Distillers Limited, the entrant hereby agrees to be bound by these terms and conditions.

Distillery T&C's

Online Booking Terms

  1. Ticket holders must arrive at Edinburgh Gin Distillery Ticket Office at least 15 minutes prior to the time printed on the ticket. Should you miss your allocated time entry cannot be guaranteed. If you are struggling to make your chosen tour time, please let us know as early as possible
  2. Your booking reference must be produced as proof of booking on the day of the visit. Payments for tickets are non-refundable and non-transferable with less than 24 hours notice.
  3. Bookings may only be changed at the discretion of Edinburgh Gin Distillery.
  4. All persons taking a distillery tour must purchase a ticket. Tickets must be retained at all times and submitted for inspection if required.
  5. Any tickets purchased in advance are not valid in conjunction with any other voucher, promotion, special offer or package.
  6. No ticket may be resold. If Edinburgh Gin reasonably believes that a ticket has been resold, the holder may be refused entry to the Edinburgh Gin Tour without payment of compensation.
  7. Prices may be subject to change; however, all pre-booked tickets will be honoured at the rate applied at the time of purchase.
  8. We are an under 18s venue, so anyone attending a tour must be over 18. This includes no admittance for young children and babies.
  9. In accordance with Scottish Law smoking is strictly prohibited.
  10. Pets and animals are prohibited with the exception of guide dogs.
  11. As a licensed premise, Edinburgh Gin retains the right at its discretion to refuse entry.
  12. Edinburgh Gin will endeavour to ensure that the tour experience is open for use by visitors. However, Edinburgh Gin reserves the right, in its discretion, for safety, maintenance or otherwise to close any part of the experience with or without prior notice. In the event of such closure Edinburgh Gin will issue visitors with a full refund for their ticket, but otherwise shall have no liability whatever, including no liability for travel or out of pocket expenses in respect of closure or cancellation.
  13. Come and have fun. Relax. Enjoy yourself. See you soon.

Live tastings

  • Your booking is only confirmed once have received a combined booking confirmation/invoice via email, sent once payment has been successful. This must be checked to ensure address & date of tasting are correct.
  • Refund policy - sadly we are unable to refund the virtual tastings, however if you cannot make the date you have booked please get in touch no less than 24 hours before the experience.
  • All our experiences are strictly over 18, the courier may need to see identification upon delivery.
  • By booking in for a tour you consent to your name, email address, address & phone number being held by our secure booking provider. You will receive a booking confirmation, reminder & follow up but no other marketing or promotional emails. When booking on behalf of someone you must ensure they are aware of these T&C.
  • By ticking the box in the checkout you have read and agreed to the Terms of Service.

Distillery Tours

  • Your booking is only confirmed once have received a combined booking confirmation/invoice via email, sent once payment has been successful. This must be checked to ensure you have booked for the correct time and date.
  • Refund policy - We are happy to change or refund your booking provided there is space & you contact us via email only no less than 24 hours in advance of your tour. Sadly we cannot guarantee there is space on your preferred time/day so please check the website for a suitable alternative. No shows forfeit all payment made & will not be offered an option to re-book.
    A group booking will not be given extra drinks/samples should there be less members attending than booked in, as we promote responsible drinking.
  • The tour will start at the time you have selected, so please arrive 5-10 minutes before the start time of your tour. We will not be able to move your booking if you are late and this will be classed as a no show.
  • We reserve the right to refuse admission to the distillery for anyone thought to be intoxicated, with no refund to be given for any part of your tour.
  • All our tours are strictly over 18. Please bring suitable ID with you as we cannot grant entry without it! We are unable to allow babies or small children on any of our tours.
  • By booking in for a tour you consent to your name, email address & phone number being held by our secure booking provider. You will receive a booking confirmation, reminder & follow up but no other marketing or promotional emails. When booking on behalf of someone you must ensure they are aware of these T&C.
  • By ticking the box in the checkout you have read and agreed to the Terms of Service.

Distillery Tour Vouchers

  • Your voucher purchase is only confirmed once have received an invoice via email, sent once payment has been successful. This must be checked to ensure you have booked for the correct email address.
  • All vouchers are E-vouchers, and can be sent to purchaser or recipient. If you don't receive your voucher please get in touch.
  • Refund policy - we do not offer a refund on vouchers, even if they expire unused.
  • Vouchers sadly cannot be used with the online shop, however they can be used against products in our physical shop.
  • All our tours are strictly over 18.
  • By ticking the box in the checkout you have read and agreed to the Terms of Service

Copyright

Unless otherwise stated, all contents of the Site are copyright to Ian Macleod Distillers Limited.

Governing Law

These terms shall be governed by and interpreted in accordance with the laws of Scotland.